Cancellation
- A customer shall not be allowed to cancel the order once you have received confirmation of the same.
- We AAA Fresh Fish & Meat reserve the sole right to cancel the order in the following circumstances:
- Unavailability of the items ordered by you at the time of booking the order.
- If the address falls outside the delivery zone offered by us.
- Failure to contact you by phone or email at the time of confirming the order.
- Failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery.
Refund
- In case of cancellation before dispatch, we will process the refund within 3-5 working days.
- In case of cancellation at the time of delivery, we will process the refund after deducting 50% charges within 3-5 working days.
- In case of return due to weight/item variation/quality issue if any, we will process the refund once the products have been received and verified at our store.